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Accessibility statement

How accessible our website is

We are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

For example, that means you should be able to:

  • change colours and contrast levels

  • zoom in up to 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand, and the site mobile friendly due to the rise of mobile internet usage.

Our site is for everyone, without exclusion. It has been designed with our target users in mind, and as a result, we have created a website that is designed to be accessible for the widest possible audience.


How do people with disabilities use the internet

People with disabilities, such as a visual impairment, may use assistive technologies to use the internet. Assistive technologies are products used by people with disabilities to help accomplish tasks that they cannot do easily otherwise.

Assistive technology comes in many different forms, some of these include:

  • Speech synthesis (speech output)

  • Alternative keyboards or switches

  • Braille and refreshable Braille

  • Screen magnifiers

  • Sound notification

  • Screen readers

  • Speech recognition

  • Text browsers

  • Voice browsers

Our website has been built so that people using the technologies listed above can access and use the information available.


Standards compliance

This website seeks to conforms to Level AA of the W3C Web Content Accessibility Guidelines 2.1 as a minimum.

  • We support the use of web accessibility standards. Our approach is to meet as high as level as we can achieve. Where we are working towards requirements, we will prioritise those that appear to have the most impact.

  • Our aim is to meet all priority 1 requirements of the W3C Web Content Accessibility Guidelines 2.0 (WCAG2.0). Meeting this standard is commonly known as ‘Level A compliance’

  • We also aim to meet as many priority 2 requirements of the WCAG 2.1 as possible. Meeting this standard is commonly known as Level AA compliance

  • In commissioning new websites and maintaining the accessibility of existing sites, we aim to follow best practice guidelines using British standard BS 8878

  • During the development and live beta testing of this website we worked in house to address any level 1 and 2 checkpoints.


External Links

All non-project team (London Borough of Haringey, Karakusevic Caron Architects, The means and the Selby Trust) owned sites we link people to from this website are clearly marked as external links and outside our control. We can make no claims to the level of accessibility of those websites.


Contact us

Whilst every effort is made to ensure the whole site conforms, this is an ongoing process. If you have any problem accessing any information on our website, please contact us at and we will endeavour to make changes or provide the information in a suitable format. Your feedback will help us make improvements.

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