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Privacy Statement



Karakusevic Carson Architects and The Means are committed to protecting the personal data that we collect and process about you. Any personal information you give us – whether online via e-forms or through other means – is stored securely and for the purposes of keeping in contact with individuals.

We are committed to protecting your privacy when you use our services. We have a Data Protection Officer who makes sure we respect your rights and follow the law.

This privacy policy covers the following:

  • Who we are

  • Where we collect information from

  • What information we may collect about you

  • How we use the information we collect about you

  • How we update your information

  • Where we disclose information to anyone else

  • Accessing, correcting or deleting your information

  • How we use cookies

  • How we keep data safe

  • How long we store your data for

  • Changes to our privacy policy

  • Further information


By providing us with personal information, you consent to the collection and use of this information in accordance with this privacy policy. In accordance with the General Data Protection Act 2018, we will not keep your personal data for longer than is necessary. The Data Protection Act is the legal framework that ensures your personal information is used fairly and lawfully.

By law, all organisations that hold information about you must follow the six principles set out in the Act. These principles make sure your rights are protected and state that all information must:

  • be processed fairly and lawfully and in a transparent manner

  • be obtained for specific, explicit and legitimate purposes

  • be adequate, relevant and not excessive

  • be accurate and where necessary kept up to date

  • not be kept any longer than necessary

  • be kept secure


Further information about the Data Protection Act can be found at the Information Commissioner’s website

Using your information

We aim to be clear and transparent with using any data we collect. We do this by ensuring you are provided with an explanation about how we collect data and process the information you provide with us, or that we collect with you, whether online, via phone, email, in letters or in any other correspondence.

We collect and use personal data to ensure we can manage our relationships with the local and wider community, and so we can keep a record of correspondence should you wish to contact us.

We are committed to protecting your data and therefore your data will not be shared with third parties for commercial or marketing purposes.

We will only share your information where that is necessary to deliver the services we provide to you; unless the law requires us to share the information or where it is necessary to protect public funds or detect and prevent fraud or other criminal activity.


Where we collect information from

We may obtain personal information from you when, for example, you complete an online form to participate on a programme, register with us for a mailing list, apply to become a volunteer, take part in an event or make a donation. We will ensure that this data collected allows a free choice for participants to opt-in or out.

We may also obtain some information from publicly available sources such as open postings on social media platforms including Facebook, Instagram, Next Door and Twitter.



The use of our email system may be monitored, and emails read to make sure the system is operating properly, to block spam, viruses or illegal/harmful content, and for other lawful purposes.


Email newsletters and alerts

If you subscribe to an email alert service from us, we will only use the email address you provide for that service. Clear instructions on how to unsubscribe will be available in each email that we send.

We will only use an email address you provide for the purpose(s) that you provided it for, and will not pass this to any third party organisation for commercial or marketing purposes.


Third Party Hosted Websites

Please note that third party websites we may link to on our website will use different cookies and will also have their own privacy and data protection statements. 

For further information on third party hosted websites and cookies sitting on their websites, please view their privacy and cookie policy pages.



Your data protection rights

  • You have the right to be informed about the collection and use of your personal data including why we process personal data, how long we will keep it and who it will be shared with.

  • You have the right to access your personal data so that you can be aware of and verify the lawfulness of the processing.

  • You have the right not to be subject to automated decision-making and to be informed about such decision-making. We do not use technology to make automated decisions about individuals.

  • You have the right to have inaccurate information corrected.

  • You have the right to object to processing, to erasure of information, to restrict processing and to data portability.

How to access, correct or delete your information

The Data Protection Act gives people the right to access information held about them. You have a right to access and delete the information held about you. Please contact our appointed Data Protection Officer by emailing


We continuously review records of our subscribers to ensure your data is as accurate as possible and always appreciate it if you let us know if your contact details change. If you do not want to receive any further information from us and would like us to remove your name from our mailing list, please contact us to let us know.

You are entitled to access the personal information that we hold about you so that you know that it is being held and processed lawfully. We must provide your information within one month (30 days). If the request is complex the timescale can be extended by a further two months to a total of 90 days.

To help us locate any personal information about you that you may be seeking (or in case we need to get in touch with you to obtain further information to help us locate your records) we may require some information from you, such as your name and email address.


Are you enquiring on behalf of someone else?

We must have the written consent of the person the information is about (the 'Data Subject') to give that information to someone requesting it on their behalf.


Changes to policy

Any changes to this Policy will be notified by displaying the word 'NEW' next to the 'Privacy Policy' link on our Site at least 30 days before putting such changes take effect. This privacy policy was last updated on March 2020.

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